Planes at LaGuardia Airport on Friday morning.

Planes at LaGuardia Airport on Friday morning. Credit: Joseph Sperber

Air travel, banking, health services, media outlets and other companies around the world are experiencing major disruptions Friday stemming from a technology outage affecting Microsoft 365 apps and services.

Cybersecurity firm CrowdStrike said that the issue appeared to be not a security incident or cyberattack but rather due to a faulty update being deployed and that a fix was on the way. 

The outages started early Friday and continued several hours later. Here is a running list of some of the companies and services that have reported they are affected by the issue.

  • Some airlines including United, Breeze, American, Delta and Allegiant - Delayed or cancelled flights.
  • NYS DMV - Unable to process transactions online and in person.
  • Health services including Northwell Health - Experiencing sporadic technology impacts but have implemented other procedures to ensure continued quality of care. Some physicians in Suffolk reported experiencing issues with electronic health records and scheduling medical appointments.
  • Metropolitan Transportation Authority - Train and bus services are unaffected but some scheduling systems used by customers are, including arrival countdown clocks at some subway stations. LIRR's TrainTime app's real time data is unavailable and some users may have trouble buying tickets.
  • Suffolk County - Its website was down earlier this morning, but is working now. The Office of Suffolk County Clerk stated that all their online records including deeds are offline.
  • 911 emergency call centers in some U.S. states, including Alaska, Virginia and Iowa. Nassau and Suffolk officials said 911 has not been impacted on Long Island.
  • Starbucks - Mobile ordering not working.
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