Welcome to our Help Center

Newsday subscribers have full access to all content and services on newsday.com. If you are not logged in as a subscriber, you can still access the homepage and section fronts, classifieds, community affairs programs, service areas such as FAQs and some content such as obituaries and weather.

What do I do if I don’t get my newspaper delivery?

• Log in to your account at Manage My Newsday.
• Click on “Delivery Issue” and request recovery or credit. A replacement newspaper will be delivered to you within 90 minutes if recovery is requested.
• *Please call for a replacement paper by 10 a.m. Monday through Friday; by 11 a.m. on Saturday; and by 12 p.m. on Sunday. Times may vary in some areas of Queens and Eastern Long Island.

Can I manage my subscription account online?

• Yes. Go to the My Account login page.
• From there, you can:
  • Pay or view your bill
  • Set up automatic payments
  • For Print subscribers, you can:
    • Tip your delivery service
    • Temporarily stop your delivery
    • Report a delivery issue, request recovery or credit

What do I do if I have questions about my bill?

• Please contact us at 1-800-NEWSDAY or email us at helpme@newsday.com.

How do I get the Fun Book?

• You can view the latest edition of the Fun Book online or by going to Today’s Paper on newsday.com and click on the Menu icon to find the Fun Book.

Only Newsday home delivery or digital access subscribers will enjoy the full, unlimited access to Newsday.com. If you are a home delivery subscriber, you’ll need to complete a simple, one-time registration to access the content on newsday.com.

Is registration free?

• If you are a Newsday print or digital subscriber, registration is free and takes less than a minute. If you are not a current Newsday subscriber, you will need to purchase a digital or print subscription before you can register for access to the site.

How do I register?

• Follow the registration process at this link: https://www.newsday.com/register
• You can also email helpme@newsday.com or call 1-877-LI-LIVE-IT (1-877-545-4834).
• If you want to register multiple email addresses (print subscriber only) on your account, please repeat the registration steps for each new email address. Note that anyone logged in with your subscription information will have access to Manage My Newsday and can view and change your home delivery information. You can register up to five email addresses per print subscription.

I already have a login. How can I stay logged in?

• If you don't log out of Newsday.com before you close your browser, you should have full access for your next visit. If you access Newsday.com from a different computer, or by clicking on links on social media, you will likely need your email and password to log in. You can download the Newsday App and remain logged in there.

How to become a Newsday subscriber

• If you are not a Newsday subscriber and are interested in full digital access or home delivery, you will need to purchase a Newsday subscription. After your payment has been processed, you will be guided through the registration process and have instant online access.

How to find/change password used for login

• You can change your password by clicking on the “update profile” link on your account dashboard. To access your account dashboard, log into newsday.com, go to the menu and click on “My Account.”

How to reset a forgotten password

• On the login screen, you can click the "Forgot password" link under the password box. It will ask you to fill in your email and submit. You will receive an email with instructions to complete the password reset.

How to find/change my email address for login

• If you have forgotten the email address you used to register at newsday.com, you will need to contact us by phone, email or chat. Please email helpme@newsday.com or call 1-877-545-4834.

What if I need help with my login?

• You can email helpme@newsday.com or call 1-877-545-4834.

What do you do with my information?

• Your privacy is very important to us and we take seriously the safeguarding of your information. For more information on what information we collect and how we use your information, please review our Privacy Policy.

How do you protect my privacy?

• Protecting your privacy is very important to Newsday. We take seriously the collection of any personally identifiable information and personal information from our visitors. For more information on the measures we take to safeguard your information, please review our Privacy Policy.

What email newsletters are available?

• Newsday offers a variety of free email newsletters covering a wide range of topics. This includes breaking news, business, sports, restaurants, things to do, entertainment, politics and opinion. See all newsletter offerings at newsday.com/newsletters.

How do I sign up for the newsletters I want?

• To sign up for and manage your newsletter subscriptions, please visit our newsletters and email management page at newsday.com/newsletters. There, you’ll find the details and frequency of all our newsletters and promotional email offerings, and can opt in to any emails you wish to receive.

What should I do if I don't receive a newsletter or email I signed up for?

• Try using the search function in your inbox for the following email address: newsletters@e.newsday.com
• If you received an email from Newsday with the subject line “Action required: Newsday newsletters sign-up confirmation”, you must click “Verify my email” on that email to begin receiving newsletters.
• If you still need help, email helpme@newsday.com or call 1-877-545-4834.

How do I unsubscribe from newsletters?

• To unsubscribe from an individual newsletter or email offering, you can click on the “Unsubscribe” link at the bottom of that email.
• You can also go to our newsletters and email management page to turn off the newsletters you no longer want to receive.
• *Please note that unsubscribing from a specific newsletter only removes you from that particular list, not from all emails sent by Newsday.
• If you would like to unsubscribe from all newsletters and promotional emails from Newsday, go to our newsletters and email management page and scroll to the bottom of the page. Click the button that says "Unsubscribe from all newsletters and promotional emails” to be removed from everything.
• *You will still receive important account information via email.

Can I suggest newsletters that Newsday should add?

Yes. You can reach the Director of Newsletters & Email Experience at erin.serpico@newsday.com.

Do you have mobile apps?

• Yes, you can get Long Island news and information 24/7 on your iPad, iPhone, Android and Kindle devices. You can get breaking news, sports, entertainment, business and lifestyle news, customize local Long Island news by ZIP code, flip through most popular photos, watch local news, sports and entertainment videos and more. Click to download and find out more.

How can I download the Newsday App?

• Find instructions on how to download the app here.

How can I resolve a technical issue with the Newsday App?

• You can email Newsday directly at helpme@newsday.com or call 1-877-545-4834.

• Online media kit
• Place a classified ad
• To reach the advertising department, email advertising@newsday.com or call (631) 843-2500.

How can I report a bug or problem on the website?

• To report a bug or bad user experience on the site, email helpme@newsday.com or call 1-877-545-4834.

Supported Platforms

• Newsday digital products are developed and tested on the latest stable releases of the following platforms:
  • Web browsers: Google Chrome, Apple Safari, Mozilla Firefox and Microsoft Edge, running on operating systems currently supported by Apple and Microsoft.
• Mobile: iOS 15 and later, and Android 9 and later. Any device capable of running these operating systems is supported.
• TV apps:
  • Apple TV - tvOS 12 and above
  • Fire TV - Android 9 and up
  • Google Play - Android 9 and above
  • Google TV – Android 9 and up
  • Roku Newsday TV – all OS versions supported by Roku
  • Samsung TV – Tizen 6.5 and above
• Our products may also work on beta releases or older browsers and operating systems, but we actively develop and test the stable releases listed above. Every user should upgrade to the most recent version of their operating system available for their device.

How can I buy Newsday front pages or merchandise?

• To obtain copies of photographs that have appeared in Newsday's print edition or on newsday.com, or to purchase a page reproduction, visit newsdayreprints.com.

How can I read Today's Paper online?

• Anyone with full digital access who is signed in can access Newsday's digital e-edition of the newspaper. Today's Paper is available on newsday.com and also on the Newsday app for iPad, iPhone, Kindle and Android devices.

How do I manage my Newsday print subscription?

• You must be a newsday.com registered user and be logged in to be able to manage your Newsday home delivery account online. Please go to Manage My Newsday for more details on how to request a vacation stop, pay your bill, report a delivery problem, compliment your carrier and more. You can also reach the circulation department at 1-800-NEWSDAY (639-7329).

How do I purchase Newsday back copies?

• To purchase a back issue of Newsday, call 1-631-843-3135.

Permission to reprint

• For reprints, rights and permissions to republish Newsday stories or photographs, contact: PARS International Corp. at 1-212-221-9595 ext. 324 or fax to 1-212-221-9195. You can email PARS at Newsday@parsintl.com

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